Terms & Conditions

“Service Provider” means the operator of Meridian Group (full legal identity and service address provided in the applicable SOW, invoice, proposal, or engagement correspondence). “Meridian Group” and “Group” mean the trading name Meridian Group and any associated sub-brands, divisions, or trading styles used to deliver the Services. “Client” means the party purchasing or receiving Services. “Services” means documentation, contract readiness, evidence organisation, bid/proposal support, governance support, and related advisory or implementation support described in a proposal, statement of work (“SOW”), email, or engagement letter. “Deliverables” means outputs provided under an SOW. “Materials” means any documents, data, templates, credentials, content, or information provided by either party. “Compliance” means documented controls, policies, procedures, registers, attestations, supporting evidence, and operational practices intended to meet buyer requirements and/or internal standards (and does not constitute legal or regulatory advice). “Procurement” means any sourcing, tender, RFx, ITT/RFP, framework, award, onboarding, due diligence, evaluation, negotiation, or contracting process conducted by a buyer, authority, prime, or third party. “Intermediary” means any third party involved in a Procurement process or supply chain (including a prime contractor, broker, agent, referral partner, platform provider, portal, assessor, or buyer-appointed representative). “Website” means this site and related pages.

Service Provider details: Meridian Group is a trading name used by the Service Provider. For privacy and security reasons, the Service Provider may not publish a personal residential address on this website. A service address and contact email are provided on the Website and/or in pre-contract communications. The Service Provider’s full legal identity is provided in the applicable proposal, SOW, invoice, or engagement documentation.

• The Website is provided for general information only and does not constitute advice or a binding offer.
• We may update content at any time without notice.
• You must not misuse the Website, attempt unauthorised access, or introduce malicious code.

• Services are provided only as described in an agreed SOW/proposal/engagement letter.
• Any timelines are estimates unless expressly stated as binding in writing.
• Any examples, templates, or structures shown on the Website are illustrative and not a commitment to deliver specific items.

Where Services are provided to clients outside the United Kingdom, the Services are supplied from England & Wales. The Client is responsible for ensuring that the use, submission, implementation, or reliance on any Deliverables complies with applicable local laws, procurement rules, industry regulations, and buyer/authority requirements in the relevant jurisdiction(s). Meridian does not represent that Deliverables are compliant with any specific non-UK legal or regulatory regime without independent qualified review.

Meridian is not a law firm and does not provide legal advice. Nothing on the Website or within any Deliverables constitutes legal, tax, accounting, financial, investment, or regulated compliance advice in the United Kingdom, the United States, or any other jurisdiction. Deliverables are documentation and operational support materials only. The Client must obtain independent advice from appropriately qualified advisers in the relevant jurisdiction(s) before relying on, submitting, or implementing any Deliverables.

• Provide complete, accurate, and timely information and access to relevant Materials and stakeholders.
• Review Deliverables promptly and provide consolidated feedback within agreed timeframes.
• Ensure internal approvals/sign-offs (including legal review where appropriate) before use or submission.
• Confirm the factual accuracy of claims, metrics, case studies, policies, and evidence provided or referenced.
• Maintain security of any credentials shared for portals or systems; if we are granted access, it must be via approved methods and least-privilege.

• Unless stated otherwise, fees include a reasonable number of revision cycles appropriate to the engagement.
• Additional revisions, new requirements, changed buyer criteria, or new jurisdictions may require a change request and additional fees.
• Deliverables are deemed accepted upon written acceptance or use/submission by the Client, whichever occurs first.

• Unless agreed otherwise in writing, fees are quoted and invoiced in GBP. Meridian may agree invoicing in USD for US-facing engagements.
• The Client is responsible for all bank charges, intermediary fees, FX conversion costs, and payment processing fees. Payments must be received net of such charges.
• Prices exclude VAT unless stated. Where VAT applies, it will be charged in accordance with UK law.
• The Client is responsible for any local taxes, withholding taxes, duties, or similar charges imposed outside the UK (if any).
• If the Client is required by local law to withhold amounts from payments (e.g., withholding tax), the Client must notify Meridian in advance and gross-up payments so that Meridian receives the full invoiced amount, unless otherwise agreed in writing.
• Late payments may result in suspension of Services until accounts are brought current.

• Client retains ownership of Client Materials.
• Upon full payment, Client receives a licence to use Deliverables for its internal business purposes and submissions.
• Meridian retains ownership of pre-existing materials, methodologies, templates, know-how, and generalised frameworks.
• Unless agreed otherwise in writing, Client may not resell or distribute Deliverables as standalone products or templates.

Each party must keep the other’s confidential information confidential and use it only for the engagement. This does not apply to information that is public, independently developed, or lawfully obtained from a third party. Where disclosure is required by law or a regulator, the disclosing party will (where lawful) notify the other party.

Each party will comply with applicable data protection laws. Where we process personal data on your behalf, the parties may enter into a separate data processing agreement (DPA). Please avoid sending sensitive personal data unless strictly necessary and agreed in writing.

• Meridian does not guarantee that any bid, submission, tender, procurement, accreditation, framework application, or buyer process will be successful or achieve any particular score, outcome, or award.
• Final responsibility for submission content, approvals, and portal/buyer compliance remains with the Client unless expressly agreed otherwise in writing.
• Where we support drafting, we rely on Client-provided facts and evidence; the Client remains responsible for factual correctness.

• We will provide Services with reasonable skill and care consistent with professional standards.
• We do not warrant that Deliverables will satisfy all legal or regulatory requirements in every jurisdiction without qualified local review.
• We do not warrant uninterrupted availability of third-party portals, platforms, or services used for submission or collaboration.

To the maximum extent permitted by applicable law, Meridian will not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, contracts, goodwill, opportunity, anticipated savings, or data, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise.

Meridian’s total aggregate liability arising out of or in connection with the Services and/or Deliverables, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will be limited to the total fees actually paid to Meridian for the specific engagement giving rise to the claim.

Nothing in these Terms limits liability for fraud or fraudulent misrepresentation, or any liability which cannot be excluded or limited under applicable law.

Where Services involve or depend on third-party tools, portals, buyer platforms, e-procurement systems, prime contractors, Intermediaries, assessors, hosting providers, email providers, payment processors, or submission systems (together, “Third-Party Services”), Meridian does not own or control those Third-Party Services and is not responsible for their downtime, access restrictions, rule changes, scoring methodology changes, security policies, configuration, or failures.

The Client remains responsible for: (i) maintaining access and credentials; (ii) complying with portal rules, buyer instructions, Procurement requirements and deadlines; and (iii) final review, approvals and submission—unless expressly agreed otherwise in writing. Any timelines, outcomes, or performance may be impacted by Third-Party Services, buyer decisions, and Intermediary processes outside Meridian’s control.

• Either party may terminate an engagement as set out in the SOW or upon written notice where no SOW term exists.
• Fees for work performed up to termination (including committed time) remain payable.
• We may suspend Services where invoices are overdue or where Client instructions would reasonably create legal/regulatory risk.

Neither party is liable for delay or failure due to events beyond reasonable control, including power/internet outages, supplier failure, acts of government, war, terrorism, civil unrest, labour disputes, or natural disasters.

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where mandatory local laws require otherwise.

Before litigation, the parties agree to attempt in good faith to resolve disputes through senior-level discussion. Either party may propose mediation as a non-binding step.

• If any provision is held invalid, the remainder will remain in full force.
• Failure to enforce any provision is not a waiver.
• These Terms, together with the SOW, form the entire agreement for the Services.
• In case of conflict, the SOW prevails over these Terms for that engagement.